Refund Policy

We value our customers and strive to provide the best possible service. Below are the details of our refund policy:

1. Eligibility for Refunds

- Refunds are applicable for products returned in their original condition, unused, and with all packaging, manuals, and accessories intact.
- The refund request must be initiated within [48hours] of purchase.

2. Non-Refundable Items

- Customized or personalized electric vehicles.
- Products that show signs of use, damage, or alterations.
- Accessories, unless defective.

3. Refund Process

- Customers need to present the original invoice and proof of purchase.
- Once the product is inspected and deemed eligible for a refund, the process will begin.
- Refunds will be processed through the original payment method within [7 business days].

4. Defective or Damaged Products

- In the case of manufacturing defects or damage during delivery, we will offer a replacement or full refund.
- Customers are required to report such issues within [48hours] of receiving the product.

5. Cancellation Policy

- Orders canceled before dispatch are eligible for a full refund.
- For cancellations after dispatch, a restocking fee of [10%] may apply.

6. Contact Us

For refund or cancellation requests, please contact our customer support team at vigneshwaraenterprises14@gmail.com or visit our showroom.

*Note: Specific terms may vary depending on product type and warranty coverage.*